FAQs
Hey there! Got a question for us? No worries. As always, we got you!
Check out the answers to some of the most Frequently Asked Questions about
our products. If you don’t find your question or find yourself unsatisfied with
our answers, email us at contact@kravekarnival.com.
What is your return policy?
If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 10 days of the original purchase of the product. To be eligible for a return, please make sure that:
- The product was purchased in the last 10 days
- The product is in its original packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
The buyer is responsible for return shipping. Sale items are not eligible for exchange/return.
Where is my order?
Your order will be processed within 1 to 3 business days. There is no shipping on weekends and holidays
Krave Karnival is not responsible for packages after they are picked up by the courier. We will not be liable for lost or stolen packages.
How can I track my order?
- Use cold water only
- It is highly recommended to hand wash your stockings. You can use your washing machine if using a mesh garment bag.
- Do not wring stockings. This will cause overstretching. Instead, gently squeeze them.
- Air dry your stockings. Do not tumble dry.
Do you offer international shipping?